September 11, 2017 Christine A.
"It was a sad sight. Our wrought iron door lever used to stand straight up and extend perpendicular to the floor. For some unknown reason it now hung limply to the ground. Maybe it had been jerked or pulled on too much. Like an old man's package. Vance of Allstar Lock and Key came over to take an assessment. "Oh, it needs a new tension spring," he said. Then he told us he would order the part when he returned to his office. But wait! We have a computer. So the Mister looked up the part and ordered it. A few days later, the tension spring came in and soon after Vance arrived to install it. Since the door lever unit was still under warranty, the part was free. Two trips and labor for a total bill from Vance of $56.00."
March 11, 2017 Brad Hart